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Posts Tagged ‘True’

The True Meaning of Success

Tuesday, March 30th, 2010
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I’ve come to hate the word “success”. If you watch TV or read the popular newspapers today, the word “success” seems to be applied freely to anyone who achieves fleeting fame, wins dubious awards, or appears repeatedly in the gossip columns. Success is synonymous with fame, celebrity, or notoriety. In one recent series of the TV show “Celebrity Big Brother” in the UK, the contestants comprised a failed comedian still under suspicion for the death of a guest at his mansion during a late-night drugs party, a woman whose “success” amounted to two affairs with members of the ruling body of the national football team, and a transvestite whose “success” was one hit record some 20 years ago.

But, as I suspect all of us really know, none of this is true “success”. And it is rarely enduring, or deep, or satisfying.

For the fact of the matter is, that real success is not determined in the public arena but in the personal. It is not about having the limelight shining on us, but simply letting our own light shine. It is not about telephone votes, TV ratings, and coming first, but about making little differences that touch others’ lives.

Recently, we rented all 15 episodes of the old BBC series, “To Serve Them All My Days”, R.F.Delderfield’s story of an English public school in the 1920′s and 30′s.

There is a scene in one episode where the much-loved headmaster, Algie Herries, is giving his final speech to the school shortly before retiring. This is what he tells the boys:

“We’ve had our fair share of brilliant boys at Bamfylde but I want to tell you about two chaps who were called Petherbridge and Rogers.

Now Petherbridge was one of our skyrockets. He went on to become president of an insurance company or something. He got the OBE, the DBF, or whatever it is that these chaps get.

But Chuff Rogers never got anything. Except once, when some kindly soul put him down for the lower 4th effort prize because he’d pulled up from bottom to 27th or something.

So, speech day came along and I could see Chuff Rogers down there fairly bursting with excitement, looking as pleased as punch, and waiting for his turn to come along.

He had a woman with a baby sitting next to him, and this baby took a special shine to Chuff, grasping his fingers and making goo-goo noises. And, just as Chuff’s big moment arrived, the baby gave a beautiful smile and was dramatically sick all over Chuff’s best suit. And over himself, and the mother.

She, poor woman, was beside herself with shame. I thought Chuff would be too. But not Chuff. He pulled out the strangest-looking handkerchief I have ever seen, wiped the mother down, and wiped the baby down, and tried to wipe himself down.

And then, and only then, when he had settled everything to his satisfaction, he went up for his one and only prize.

First things first, you see.

And that is what I call a Bamfylde success.

And that is why I’ll never forget Chuff Rogers.

But I’ve completely forgotten… Petherbridge.”

And that, to me is the true meaning of success. Not gongs, or status, or fame. But those who laugh often and much; those who win the respect of intelligent people and the affection of children; those who find the best in others; those who appreciate the smallest of gifts; and those who leave this world a bit better because they have lived.

If you run any kind of training program, by all means acknowledge those who lead and come first. But also take a moment to notice and cherish the Chuff Rogers in your midst.

(c) Eric Garner, ManageTrainLearn.com.

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Do You Want To Become a True Business Leader

Sunday, February 21st, 2010

What could be worse than owning a business that becomes a total bomb – a business where you lose money, never make a profit, or even go bankrupt? Well there is something worse than not raking in the cash as you expected, and that is owning a business that is rock solid, but losing your customers because your business attitude stinks! If you run a business, online or offline, and you want to attract new customers and keep them coming back, there are a few important qualities you must possess. If you don’t, you need to start building them now!

First of all, I want to talk about HONESTY. If you want to sacrifice your business and reputation by setting up a business lie, to suck people into getting rich quick as long as they spend all their hard-earned dollars on this or that product or service, then you will discover soon enough that people will lose trust in you and what you have to offer. You will lose their business forever, and the word will spread like wild-fire that your business is a total lie. If there is one quality any good business person must have, it is being honest with customers, potential customers, and of course with business partners.

Tell it like it is, do not mislead people about what you know and don’t know, don’t pretend to be something you’re not, and don’t make promises you can’t keep. When customers are looking for a product or service, they go to a source they can trust, and trust comes from building relationships over time, and telling the truth. It’s the only way your business can grow and win.

Speaking of trust, it is also built with INTEGRITY. This means that you do what you say you’re going to do and act according to your fundamental values. When you fail to do this, you fail at keeping your business contacts and customers.

Being a good business person means you are a LEADER with principles, such as honesty and integrity. The point of the game is not to make money. Everyone wants to make money and be successful, but the true underlying purpose for having a business is that you want to serve people – to ask yourself what you can do for your customers or for the affiliates on your team. To be a leader means to be there for them as a support network, an idea generator, an order-taker, a teacher, or a mentor, and to believe in them and what they can do.

Obviously this requires that you have a good background and understanding of your business, and this means you believe in PROFESSIONAL LEARNING AND DEVELOPMENT. Your business will quickly stagnate if you are not continually learning new things, and updating your knowledge base. You must keep current, especially with new technologies developing every day, so you can keep your customers abreast of the latest news and changes.

This is all part and parcel of delivering good SERVICE to your customers. If you are not there to meet their needs, and in a reasonable amount of time with a courteous attitude, then you can say bye-bye to your customer base!

You must have a POSITIVE ATTITUDE, energy, creativity, and a sense of humor and adventure to get you anywhere in business. Negativity will suck you and your business dry, and can lead to failure and quitting when the going gets tough.

Something that will help prevent the “I give up” attitude is maintaining BALANCE in your life – physically, intellectually, emotionally, and spiritually. A good leader can see many different perspectives and does many different things to keep a peaceful inner balance and harmony. They are mindful of their health and fitness.

Finally, the true leader of the pack will want to WORK WITH OTHERS, communicating to solve problems, generate new ideas, or come up with time-saving and profitable ways of working together on business projects and joint ventures.